All sales are final.
If your order arrives damaged, we require that you email lynnnisim@gmail.com within 48 hours of receiving the item and include your name, proof of purchase, a description of the issue and photos of the item.
Due to the nature of handmade items there might be slight variations in their appearance, dimensions and finish. The glaze and texture might also differ slightly from piece to piece.For items intended for daily use, we suggest frequent hand washing using warm, soapy water and a soft cloth or non-abrasive tool to prevent any potential scratching. Decorative pieces or jewelry, on the other hand, may require less regular cleaning.
The glaze on the product might develop a patina over time, which is a natural change in appearance that can occur as a result of usage and exposure to the environment.
Items will ship within 3-7 business days of your order being placed.
If your country does not appear in the shipping zones, please contact me at lynnnisim@gmail.com
Your order is shipped from Israel. You may be responsible for import duties and taxes.
Some orders may experience customs delays.
Unfortunately, we have no control over these charges or delays and cannot predict what they may be.
We suggest that you contact your local customs office for additional information. Please note transit times above are not necessarily guaranteed.